Refund and Returns Policy
At AKHAND MAHAYOG. Shop, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we will gladly accept returns within 7 days of the original purchase date.
Return
Returned items must be in new, unused condition and include all original packaging and accessories. Used or damaged items will not be accepted for return.
Return Process
To initiate a return, please contact our customer service team at [[email protected]] to request a return authorization. Please include your order number, name, and the reason for the return in the email. Once you receive a return authorization, please ship the item back to us at the address provided by our customer service team.
Non-Returnable
Any of services, virtual product, are non-returnable.
Refund
Refunds will be issued to the original payment method within 7-30 business days of receipt of the returned item. Shipping and handling fees are non-refundable.
Non-Refund
Any of services, software, virtual product, are non-refundable.
Replacement
If you receive a damaged or defective item, please contact our customer service team at [[email protected]] within 7 days of receipt of the item. We will either replace the item or issue a refund, at our discretion.
Cancelling An Order
If you decide to cancel your order after it has shipped but before it arrives to you, please note you will incur a non-negotiable fee of delivery handling charge that bills for a delivery intercept.
Exceptions
Please note that custom orders and special orders are non-refundable.
Thank you for choosing Akhand Mahayog Shop!
Effective Date: [01-08-2024]